| Payment Method |
Minimum Deposit |
Maximum Withdrawal |
Processing Time |
| Visa/Mastercard |
€10 |
€5,000 per week |
3–5 business days |
| Skrill |
€10 |
€10,000 per week |
24–48 hours |
| Neteller |
€10 |
€10,000 per week |
24–48 hours |
| Bank Transfer |
€20 |
€15,000 per month |
5–7 business days |
All deposits are instant. Withdrawal times depend on the method and verification status. It is recommended to use e-wallets for faster payouts.
Security Overview
The platform uses 256-bit SSL encryption to protect all data transmissions. It holds a license from the Curacao eGaming Authority, which ensures compliance with fair gaming standards. Random Number Generators (RNGs) are independently tested and certified. Account verification (KYC) is mandatory to prevent fraud.
Important: Because the casino operates under a Curacao license, winnings may be subject to local income tax in certain jurisdictions. Consult a tax advisor for guidance.
Common Problems & Fixes
- Login Failure: If you cannot log in, reset your password via the “Forgot Password” link. Ensure caps lock is off and your email is correct.
- Withdrawal Delay: Verify that you have completed KYC and met all wagering requirements. Contact support if processing exceeds stated times.
- Bonus Not Credited: Check that you used a valid bonus code and met the minimum deposit. Bonuses are often credited instantly, but some require opt-in.
- Game Not Loading: Clear your browser cache and update Flash/HTML5. Try a different browser or the PWA version.
- Account Blocked: This may be due to suspicious activity or duplicate accounts. Contact support for clarification and provide requested documents.
- Betting Limits Reached: Some games have session loss limits. Wait for the limit to reset or contact support to adjust responsible gambling settings.
Quick Answers
What is the minimum deposit?
The minimum deposit is €10 for most payment methods, except bank transfers which require €20.
How long do withdrawals take?
E-wallet withdrawals take 24–48 hours, credit/debit cards 3–5 business days, and bank transfers 5–7 business days.
Is my personal data safe?
Yes, the casino uses 256-bit SSL encryption and follows strict data protection protocols.
Are there any country restrictions?
Players from the United Kingdom, United States, Spain, France, and a few other countries cannot register. Check the terms for the full list.
Can I play on my mobile?
Yes, the site is fully optimized for mobile browsers. There is no dedicated app, but you can add the progressive web app (PWA) to your home screen from the browser.
What is the wagering requirement for the welcome bonus?
The standard welcome bonus has a 35x wagering requirement on the bonus amount. Always confirm the current offer in the promotions page.
How do I set deposit limits?
Go to your account settings under “Responsible Gambling” and adjust daily, weekly, or monthly deposit limits.
What should I do if I think I have a gambling problem?
Use the self-exclusion tool in your account or contact support immediately. The casino also links to organizations like GamCare and Gamblers Anonymous.
Insider Advice
Responsible gambling tools are available to help you stay in control. You can set daily, weekly, or monthly deposit limits to cap your spending. Session time reminders alert you after a set period of play. For more extreme cases, self-exclusion blocks your account for a chosen duration (e.g., 6 months, 1 year, permanently). To activate these, go to the “Responsible Gambling” section in your account settings. Using these tools proactively prevents problem gambling and ensures your experience remains enjoyable.
This guide equips you with the essential knowledge to navigate the platform safely. Always gamble responsibly and within your means.